Privacy Policy

Introduction

Welcome to https://northglenn-christian-counseling-therapy.denvermentalhealthcare.com (hereafter referred to as “Northglenn Christian Counseling Therapy” or “we”). We are dedicated to maintaining a secure and private environment for our users, ensuring their personal information is protected at all times. This Privacy Policy details how we collect, manage, and safeguard your data in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
Connecticut’s Connecticut Transactional Records Access (CTDPA)
Virginia’s Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://northglenn-christian-counseling-therapy.denvermentalhealthcare.com.
Any applications or services offered through our platform.
Interactions between users and our services, whether through the website, apps, or other channels.
Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to external third-party platforms, applications, products, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before using any connected services.

Processing Activities

This Privacy Policy outlines the activities we engage in with regard to personal data collection and processing:

User Accounts: When you create an account with us, we collect and store your account information, including your name, contact details, and login credentials.
Payment Information: We process payment details when you make purchases or subscriptions through our services. This includes financial data required for secure transactions.
Purchase History: Details of your purchases, including products or services acquired from us, are recorded to facilitate billing and provide personalized recommendations.
Mobile Device Identifiers: We may collect unique identifiers from your mobile device when you access our apps, enabling us to enhance your user experience.
Location Data: With your consent, we can track your location to provide location-based services or personalized content.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services. Any information provided is collected in accordance with this policy.
Social Media Interaction: If you choose to engage with us on social media platforms, we may collect data from those interactions for marketing purposes or to enhance customer service.
Product Information: We gather data about the products and services you use, including interaction patterns and preferences, to personalize your experience.

Personal Data Collection

We collect personal data through various means:

Direct Input: You provide us with personal information when creating an account, making a purchase, or filling out forms on our website.
Interactions: As you engage with our applications and services, we may collect data about your activities, preferences, and behavior.
Automated Technologies: Cookies and similar tracking technologies are employed to gather usage statistics, personalize content, and remember user preferences.
Third-Party Sources: Trusted third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your online experience and gain valuable insights into user behavior:

Strictly Necessary Cookies: These ensure the basic functionality of our website, enabling features like login sessions and form submissions.
Preference Cookies: They remember your settings and preferences, such as language choices or display options.
Analytics Cookies: Used by analytics providers to track website performance, gather user demographics, and compile aggregate data about site usage.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations:

Data related to user accounts is retained until the account is inactive or closed.
Purchase and transaction data may be kept for tax, accounting, or fraud prevention purposes, in accordance with applicable laws.
We anonymize or delete data when it is no longer required for the original purpose, ensuring user privacy.

Security Measures

We take robust measures to safeguard personal data:

Implementing industry-standard encryption protocols to secure data during transmission and storage.
Engaging reputable third-party processing partners who adhere to strict security standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected data from a child, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with details of its use and disclosure.
Rectification: Correct any inaccuracies or complete any incomplete personal data.
Erasure (Right to be Forgotten): Request the deletion of your personal data when no longer necessary or where consent is withdrawn.
Restriction: Limit the processing of your personal data under certain conditions, such as challenging its accuracy or legality.
Portability: Receive your personal data in a structured, commonly used format and have it transferred to another controller.
Objection: Object to the processing of your data for specific purposes, including direct marketing.
Non-Discrimination: Be free from discriminatory decisions based solely on automated processing.

To exercise these rights or file complaints/appeals, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, unsubscribes, or general inquiries, please contact us:

Email: contact@northglenn-christian-counseling-therapy.denvermentalhealthcare.com
Postal Address: Northglenn Christian Counseling Therapy, [Address], Denver, CO, USA

We value your trust in our commitment to protecting personal data. This Privacy Policy was last updated on [Date].